Membership at a Glance
Monthly Price
$169
Per billing month with automatic monthly renewal.
Included Benefit
1 visit
Up to one 15-minute follow-up visit each billing month when clinically appropriate.
Additional Member Visit
$159
Per separately purchased follow-up visit.
Pause option: up to 90 consecutive days. Commitment: month-to-month with no minimum term.
Ongoing Care
Membership Terms
These Terms explain the price, included benefits, renewal, cancellation, pause, and eligibility rules for the Veloryn Ongoing Care Membership. By enrolling, the patient agrees to these Terms and authorizes the recurring monthly charge described below.
Eligibility and Enrollment
A patient must first complete the $249 initial evaluation and be accepted by the treating provider into an ongoing treatment program before enrolling. Membership is available only while continued participation remains clinically and administratively appropriate. Enrollment does not guarantee treatment eligibility, a prescription, a particular medication, or any specific clinical outcome.
Monthly Price and Automatic Renewal
The membership costs $169 per billing month. It is month-to-month, has no minimum commitment, and automatically renews each month until canceled. By enrolling, the patient authorizes Worry Free Wellness, P.C., or its approved payment processor, to charge the payment method on file $169 at enrollment and again on each monthly renewal date until cancellation takes effect.
Included Follow Up Visit
Membership includes up to one 15-minute follow-up visit during each billing month when clinically appropriate. The treating provider determines whether and when a follow-up visit is clinically appropriate. An unused included visit expires at the end of the billing month and does not roll over, accumulate, transfer, or create a credit.
Additional Member Visits
Additional member follow-up visits cost $159 each and are subject to provider availability and clinical appropriateness. Membership does not include priority scheduling or guarantee appointment availability at any particular time.
Services and Charges Not Included
Medications, laboratory testing, pharmacy charges, supplies, shipping, the initial evaluation, additional visits, and services not expressly identified as included are charged separately. The membership fee does not include or prepay those items.
Secure Nonurgent Messaging
Membership includes secure, nonurgent clinical messaging through Elation Patient Passport. Email, SMS, public website forms, social media, WhatsApp, and administrative chat are not approved for clinical information. Messaging is not monitored for emergencies and does not replace a visit when the treating provider determines that an appointment is required.
Late Cancellation and No Show Rule
If the missed appointment was the member's included monthly visit, that visit is considered used and no separate $50 late-cancellation or no-show charge will be imposed for that included visit. Other appointments, including separately purchased visits, remain subject to the published Refund, Cancellation, and No-Show Policy.
Membership Pauses
A patient may request a temporary membership pause of up to 90 consecutive days. The request must be submitted through the approved online or administrative cancellation and membership-management process before the next renewal charge. A pause begins on the next renewal date unless the practice approves a different date in writing. No partial-month refund is provided for the billing month in which a pause is requested.
During an approved pause, recurring membership billing and membership benefits are suspended. No included visit, secure membership messaging benefit, member visit price, or other membership benefit is available during the pause. Unless the patient cancels before the scheduled reactivation date, the membership automatically reactivates on that date and the $169 monthly charge resumes. A pause does not preserve or extend any unused visit.
Cancellation and Refunds
The patient may cancel at any time before the next renewal through the online cancellation method provided on the website or membership account. Administrative assistance may also be requested at support@velorynhealth.com. Cancellation stops future renewals but does not create a partial-month refund. Membership benefits remain available through the end of the paid billing month unless treatment or access is discontinued for clinical, safety, legal, compliance, or administrative reasons.
Government Program Patients
Patients enrolled in a federal or state government healthcare program are not eligible to enroll in the membership unless Worry Free Wellness, P.C. has separately reviewed and approved the patient's participation in writing. A patient must provide accurate eligibility and coverage information when requested and must not enroll until that clearance is provided.
Membership Is Not Insurance
The membership is a direct-pay arrangement for the benefits expressly described in these Terms. It is not health insurance, a health plan, or a substitute for insurance. The membership does not guarantee reimbursement by any insurer or government program.
Clinical Independence and Treatment Decisions
All diagnosis, treatment, prescribing, monitoring, continuation, and discharge decisions remain exclusively with the treating provider and Worry Free Wellness, P.C. Veloryn Health, LLC provides nonclinical administrative and technology support only and does not provide medical care or control clinical judgment.
Practice Termination of Membership
Worry Free Wellness, P.C. may discontinue treatment or terminate future membership renewals when continued participation is no longer clinically, legally, or administratively appropriate. Ending the membership does not require the provider to prescribe, continue, or change any treatment that the provider does not consider appropriate.
Changes to These Terms
The practice may revise these Terms when permitted by law. Any material change affecting price, renewal, or included benefits will be communicated before it takes effect as required by applicable law. Continued membership after the effective date of a properly disclosed change constitutes acceptance of the revised Terms, except where separate affirmative consent is required.
Acceptance
By selecting the enrollment acceptance control and completing enrollment, the patient acknowledges that the patient has reviewed and agrees to these Terms, affirmatively consents to the $169 automatic monthly renewal, understands how to cancel online, and understands that no partial-month refund is provided after a billing period begins.
Frequently Asked
Questions
This FAQ summarizes the main features of the Ongoing Care Membership. The Ongoing Care Membership Terms and the Patient Refund, Cancellation, and No-Show Policy control if there is any difference between those documents and this summary.
What is the Ongoing Care Membership?
It is a month-to-month, direct-pay membership for eligible established patients who have been accepted into an ongoing treatment program. It provides the benefits specifically described in the Membership Terms and does not replace clinical judgment or guarantee any treatment or prescription.
Who may enroll?
How much does the membership cost?
What is included each month?
Do unused visits roll over?
Can I purchase another follow-up visit?
What happens if I miss my included monthly visit?
Are medications, laboratory testing, or shipping included?
How does secure messaging work?
Can I pause the membership?
What happens at the end of a pause?
How do I cancel?
Are government-program patients eligible?
Is the membership health insurance?
Does enrollment guarantee a prescription or a particular treatment?
Can the practice end my membership?
What should I do in an emergency?
Important Information
Services are intended for adults age 18 or older who are physically located in California at the time of each telehealth visit.
Scheduling a consultation does not guarantee acceptance into ongoing care, a diagnosis, laboratory testing, a prescription, a particular medication or treatment, or a specific result.
Veloryn Health does not provide emergency medical care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Take the Next Step
Start with an initial medical evaluation with a licensed California clinician.
Initial consultation: $249